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Wednesday, March 2, 2016 10:15 am - 11:45 am

Presented by:  Brian Graham, VP of HR, Chicagoland Methodist Senior Services

Today’s reality is that your first interview will be a phone screen!  Making a good impression is the only path to an in-person interview.  However, most candidates spend little or no time preparing for one while they devote hours preparing for an in-person interview.  If you are looking for ways to gain a competitive edge, join Brian as he provides point-by-point guidance and script development for passing your first phone screen.  This will be an interactive working session where you’ll leave with practical and proven strategies and tactics for moving from phone screen to interview.  This is an important career strategy session for all, both currently employed as well as those in the job market.  With today’s economic volatility, being prepared for your next move is a true necessity.phone interview

Brian Graham is the Vice President, Human Resources for Chicagoland Methodist Senior Services (CMSS) on Chicago’s North Shore. CMSS has a rich history, and in 2015 the organization celebrates 117 years of service providing assisted living and nursing care for dementia, rehabilitation services, supportive living and senior home care, as well as subsidized living for seniors.

Brian is responsible for designing, delivering and executing the human resource strategy across the enterprise. Among other day-to-day operational HR imperatives, he is closely involved in the long range strategic planning of the organization. A published author in the career management category, Brian is alsoa public speaker and writer on the subjects of careers and recruiting.


Free for CRC Members

$15 Fee for Non-Members

CRC’s March 2016 Calendar of Events is sponsored by:

FRANNET – John McLellan jmclellan@frannet.com

frannet logo

Career Resource Center, Inc.® is the proven confidence-building, employment resource featuring individualized attention, education, training and coaching by industry professionals.Results-focused, CRC has assisted more than 12,000 job candidates during its 26 year history, with a success rate averaging 80%. Our strength is in energizing and empowering job seekers and helping candidates navigate the process with relevant, proven job search strategies.  Our professionals focus on helping job candidates optimize their search efforts and maximize their results. Modest fees are possible as this 501(c)(3) nonprofit is supported by donors and volunteers.


  • Job Search Coaching Sessions: Private, confidential sessions on identifying and articulating strengths, determining focus, search strategies and tactics; plus coaching throughout your search.
  • Interview Preparation: Private sessions prepare candidates for interviews via discussion on techniques/strategies and with mock interviews that may be digitally recorded and critiqued.
  • Job Search Roundtables: Informal small group strategy and tactic sessions facilitated by CRC advisor.
  • LinkedIn Tutoring:Individual, one hour consultations on how to take advantage of this professional network.
  • Educational & Training Programs: Professionals share their expertise with the goal of helping individuals enhance their professional toolkit and gain the knowledge and skills critical for conducting a successful job campaign.
  • Networking Sessions: Outside professionals facilitate an animated exchange of information between participants.  Open to the public at no charge.  Bring resumes, business cards and handbills.
  • Online Job & Research Specialist: Individual assistance on identifying effective job search websites, researching businesses, finding job opportunities, completing online applications, and more.


  • Office Away From Home:  Wi-Fi along with 5 computer workstations, 3 desks with laptop hook-ups, phones, printer, copier, and paper.
  • Reference Library: Employment directories, guides, newspapers, etc.
  • Online Employer Database: ReferenceUSAtm a premier       reference tool offering access to a proprietary database of 24 million U.S. businesses.
  • CRC LinkedIn Group:Engage in dialog regarding job search, expand connections, gather information, and receive job postings.

Stop in for a tour
during regular office hours.

We are always here to answer your questions.


M-W-Th: 9:30 am to 4:30 pm
Tuesday: 4:00 pm to 9:00 pm
Friday: 9:30 am to 12:30 pm

How to find us:

CRC is located in a residential neighborhood on the Grove Cultural Campus in southwest Lake Forest
40 E. Old Mill Rd
Lake Forest, IL 60045



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